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We build happy virtual
Airbnb teams.

Because happy teams are productive teams.

Born out of hospitality. Made for Airbnb hosts + managers.

Extenteam specializes in delivering cost-effective and flexible staffing solutions for vacation rental operators and hospitality brands. Whether you are managing five homes or need seasonal temporary staffing for your contact center, we can work with you to deliver experienced virtual agents well within your operating budget.

Our global talent network can align seamlessly with your existing team, property management system, and technology infrastructure to handle all of your incoming inquiries, calls, text messages, emails and other ad hoc tasks specific to your business requirements.

Why work with our Airbnb virtual assistant teams?

Full-Service Teams.

Bi-weekly pricing with no long-term contracts. Our dedicated agents can save you up to 70 percent on your guest services & administrative staffing costs. We deliver the talent. You stay focused on growing your business.

Industry Expertise.

We have operated in the short-term rentals industry since 2009 and have managed over 400 units with the teams and systems put in place. We are now offering our expertise and infrastructure to external clients and partners.

Today's Market Realities.

Today’s hospitality operators need to be agile and plan strategically in today’s uncertain global travel market. Extenteam can deliver the staffing resources and strategic expertise to help you thrive in these turbulent times.

What others are saying…

“Before we switched to we were using the contact center team offered by our PMS. Not only did we have to pay a percentage of our revenue, what we were getting was in terms of service was significantly less.”

— Paul L. – Native Travel

“Extenteam helped us grow our business by taking on the Customer Support aspect of our business. They delivered an affordable yet professional team which allowed us to quickly scale our business in twelve months.”

— Jon K. Neo Solutions

Be local. Go global. Increase your bookings.

We specialize in building happy virtual hospitality teams. Schedule a complementary call to discuss how Extenteam can help your group achieve excellence and profitability on your short-term rental and hospitality operations.

Contact Us To Learn More